Hello, how can we help?

Nothing happens when I click the green Download files button

Downloading is a 2-step process, the first step, you will click the green Download Files button. This will drop down a list of download links. Step 2 - you will click on the links, one at a time, to complete the download.


You may notice a new tab open after clicking the link, on some devices that tab will stay open -- you just need to close that and locate the download in your downloads or files app.


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